① Always separate parts OFF of the juicer body.
The chamber and hopper cannot be separated while on the juicer body due to an "anti-release" safety mechanism. Please lift the entire chamber set OFF of the juicer body first and place it on a flat surface, then separate them by aligning the assembly marks.
② Resetting the alignment (Lock then Unlock)
Attempting to separate them while on the body can cause the internal mechanism to misalign. If they are stuck, place the assembly on a flat surface, turn it back to the [lock closed] direction to seat the parts properly, and then turn it to the [lock open] direction to separate.
③ If parts are "compressed" with ingredients
If ingredients have become lodged inside, making separation difficult, please follow these steps:
- Run the juicer in "REV" (reverse) for about 5 seconds several times, pausing briefly between cycles.
- Then, run the juicer in the "ON" (forward) position briefly ONCE.
- Move the assembly to a flat surface and try again.
When processing large quantities (within 30 mins; 15 mins for the H310A model), rinsing residual pulp out between batches is highly beneficial for both disassembly and overall performance. If separation still fails after several attempts, please reach out to us via Contact us > General inquiries.
Product : H80ST, H320N, H70ST, H330P, E50ST, E30ST, H400, H70FT, H310A, CP50
