① When using the product for the first time:
During the juicer's first few uses right after purchase, you may notice a slight burning or plastic-like smell. This is a normal and temporary occurrence as the new motor and internal components settle in. It is not a product defect. The smell will naturally disappear after the juicer has been used a few times.
② During extended continuous use:
If you exceed the recommended operating time of 30 minutes (15 minutes for the H310A model) for large, continuous juicing, heat may build up inside the motor and a temporary odor can occur. In that case, stop the juicer immediately and let the motor cool sufficiently (for at least 30 minutes to 1 hour) before using it again.
If the smell persists for an extended period or is exceptionally strong, please reach out to us via Contact us > General inquiries for further assistance.
Product : H80ST, H320N, H70ST, H330P, E50ST, E30ST, H400, H70FT, H310A, CP50
